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Help Center

Q1. What happens if an event or session gets canceled by the organizer?

In case the **organizer cancels** a session or event, the organizer is responsible for informing you and processing any applicable **refunds directly**. FitSportsy can assist by guiding you to the right contact but does not handle financial transactions.


Q2. Can I book for multiple participants or group sessions?

Yes, many organizers on FitSportsy offer **group sessions** or allow bookings for **multiple participants**. Please check the specific session details or contact the organizer directly for group availability.


Q3. Do I need to create an account to make a booking on FitSportsy?

Yes, creating an account allows you to manage your bookings, view your activity history, and receive updates or notifications related to your sessions or events.


Q4. How do I get help if I have a problem with my booking?

You can contact our **support team** at **[support@fitsportsy.in](mailto:support@fitsportsy.in)** or call us at **+91 9686314018** for assistance. We are happy to help guide you or connect you with the relevant organizer.


Q5. I’m an academy or coach. How can I list my services on FitSportsy?

If you're a sports coach, academy, or event organizer, you can reach out to us at **[support@fitsportsy.in](mailto:support@fitsportsy.in) or Call at +919686314018** to get onboarded and showcase your services on our platform.


Q6. Is my personal information safe on FitSportsy?

Yes, your personal data is protected as per our **Privacy Policy**. We use standard security measures to safeguard your information and do not store or process any payment details.


Q7. Does FitSportsy charge any booking or service fee?

Currently, **FitSportsy does not charge any additional service fee**. The entire payment goes directly to the coach, academy, or event organizer.


Q8. How do I contact the coach or organizer after booking?

Once your booking is confirmed, the contact details of the organizer will be shared with you via email or through your FitSportsy account.


Q9. Can I cancel or reschedule a booking?

Cancellations and rescheduling are subject to the organizer’s individual policy. Users are advised to contact the organizer directly for cancellations or changes. FitSportsy can help guide you but is not responsible for refunds or reschedules.


Q10. What sports and activities are available on FitSportsy?

FitSportsy offers a wide range of sports and fitness activities including **badminton, cricket, football, basketball, skating, yoga, Zumba, and more.


Q11. How are payments handled on FitSportsy?

All payments are made **directly to the respective coaches, academies, or event organizers** via **UPI QR codes**. FitSportsy does not process or hold any payments.


Q12. How do I book a coaching session or sports activity?

You can browse available coaching sessions, tournaments, or courts on the FitSportsy website or app, select your preferred option, and make a direct payment to the organizer using the UPI QR code provided.


Q13. What is FitSportsy?

FitSportsy is a platform that helps users discover and book sports coaching sessions, fitness activities, tournaments, and court reservations with trusted coaches, academies, and sports organizers near them.


Q14. Who owns FitSportsy?

FitSportsy is owned and managed by GeeksLife Technology Solutions Pvt Ltd, founded by Shiva Bandaru and headquartered at CV Raman Nagar, Bangalore-560093.


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